Effective Date:12/09/2025
Privacy Policy — Chauhan Transport and Packers and Movers
1. Introduction
Chauhan Transport and Packers and Movers ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and customers who use our transport, packing, and moving services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website or services, you agree to the collection and use described in this policy.
2. Information We Collect
We may collect and process the following information:
- Personal information: name, phone number, email address, postal addresses (pickup and delivery), and other contact details required to provide our services.
- Service details: shipment description, vehicle type selected, weight/volume, origin and destination cities, dates, and any special instructions.
- Payment & booking data: billing information and transaction records (if applicable).
- Technical data: IP address, browser type, device information, pages visited and referring site (collected through server logs and cookies).
3. How We Use Your Information
We use your information to:
- Provide, manage and complete your booking, shipment, and packing requests.
- Prepare quotations, invoices and send order confirmations and service updates.
- Respond to inquiries, provide customer support and handle claims.
- Improve and personalise our services and website experience.
- Conduct internal analytics and fraud prevention.
- Send promotional messages or offers where you have consented to receive them (you may opt out anytime).
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Service partners: carriers, local handling agents, insurers or third-party service providers who assist in delivering our services.
- Legal and regulatory authorities: where required by law or to protect our rights and the safety of our customers.
- Business transfers: in the event of merger, sale or reorganisation, with appropriate safeguards to protect personal data.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.
However, no internet transmission or storage solution is entirely secure — absolute security cannot be guaranteed.
6. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences and analyse traffic.
You can disable cookies via your browser settings but this may affect the functionality of the website.
7. Your Rights
Depending on applicable law, you may have rights to:
- Access the personal information we hold about you;
- Request correction or updating of inaccurate data;
- Request deletion of your personal information (subject to legal and contractual requirements);
- Opt-out of marketing communications.
To exercise these rights, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will be updated whenever changes are made. Continued use of our site following those changes means you accept the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
- Chauhan Transport and Packers and Movers
- Address: Surat, Gujarat, India
- Phone: +91 98765 43210
- Email: chauhansandesh123456@gmail.com
This Privacy Policy was last updated on 12/09/2025.
